Commissioned by leading newly established global investment fund focused on investments in the Emerging Markets
Provided Human Capital Management and Quality & Service expertise for fund’s acquisition – a premier full-service commercial bank in one of the ASEAN countries.
Involved in the acquisition and transformation process beginning with Due Diligence exercise.Provided Human Capital Management and Quality & Service expertise for fund’s acquisition – a premier full-service commercial bank in one of the ASEAN countries.
Mandated to guide and steer the organization to develop and implement best-in-class processes bank-wide including critical customer experience processes in Consumer Banking, as well as enhance entire Human Capital Management Strategy
Contributed critical insights to the Re-branding / Positioning committee of the bank
Worked closely with Consumer Banking business for developing product launch strategy
